Mercabl Discrimination and Hateful Content Policy
Our mission is to create a safe environment for everyone who participates in our community. This policy outlines the behaviors we do not tolerate on Mercabl to ensure a positive and respectful experience for all members.
By using Mercabl, you agree to this policy as part of our Terms of Use.
Prohibited Discriminatory Practices
Mercabl prohibits any use of its platform to discriminate against individuals based on the following characteristics, collectively referred to as "protected classes":
- Race or Ethnicity
- Colour
- National Origin
- Religion or Belief
- Gender or Gender Identity
- Sexual Orientation
- Disability
- Immigration Status
- Caste
As a user of Mercabl, it is your responsibility to understand and comply with applicable laws regarding discrimination in your region or jurisdiction. In addition to discrimination, Mercabl does not permit any content that incites hatred, including hate speech. Hate speech is defined as the use of derogatory or harmful language that targets a person or group based on one or more of these protected attributes.
Expectations for Engagement
Whether you're interacting with our public features, such as item listings, or reviews, or engaging in direct communication with other members, we do not tolerate any form of discriminatory or hateful content. As a seller on Mercabl, your shop content — including shop announcements, policies, and item descriptions — must not express any form of discrimination against protected classes.
Examples of prohibited conduct include, but are not limited to:
- Refusing service to customers based on their identity, including race, gender, religion, or any other protected class
- Publicly expressing hostility or intolerance towards any individual or group based on their protected characteristics
- Implementing shop policies that refuse service to specific protected groups
- Posting content that contains violent, degrading, or discriminatory language about others based on their protected class
- Using slurs or offensive terms in any context
- Supporting or glorifying hate groups or hate-driven ideologies
- Reporting Discrimination or Hate Speech
If you encounter any content on Mercabl that you believe violates this policy, including any instance of discriminatory or hateful behavior, please report it to us, by contacting us through the Help Center. We encourage you to flag any listings that promote hate or discrimination by using the Report this item link at the bottom of each listing page.
We take all reports seriously and have a timely process for reviewing and investigating each claim.